• Reports began coming in of problems with Facebook around 10:00 am Eastern
  • According to Downdetector it is an international issue
  • A Facebook statement says the company is trying to fix the issues
  • Instagram and WhatsApp have also reported issues as the three companies share the same infrastructure

Facebook users were upset on Wednesday to find they could not view or upload some pictures, videos, and other forms of media to the social media platform. The company has confirmed in a statement it is an internal issue.

What Happened

Reports of the issue began flooding in around 10:00 am Eastern. Some photos are showing up while others are missing. It is presumed the photos will return when the site is fixed. The current issue is slightly different than some of the past “Facebook Down” situations. As usual social media users have gone to Twitter for answers and to just vent their frustration, once again making the hashtag #FacebookDown a trending topic.

Facebook Down

The issue with Facebook is an international issue. A quick look at Downdetector shows Facebook is down in areas around the world. Social media users have also found that Instagram and WhatsApp are having issues as well. Facebook released a statement through their Twitter confirming the internal issue and stating they are working as quickly as possible to get things back to normal.

Over 7.5 Million Reported Problems From A Facebook Outage In March

The company had its last major outage in March. All three social media outlets reported issues of users not being able to access their profiles or not being able to post. The company later said the issue was from a server issue that caused a knock-on effect for Instagram, WhatsApp and Facebook since all three use a shared infrastructure.

As a result of a server configuration change, many people had trouble accessing our apps and services. We’ve now resolved the issues and our systems are recovering. We’re very sorry for the inconvenience and appreciate everyone’s patience.


According to co-founder of Downdetector Tom Sanders, the March outage was the largest they had seen since the company’s launch in 2012. Sanders said Downdetector processed over 7.5 million problem reports during that outage.

By duration, this is by far the largest outage we have seen since the launch of Downdetector in 2012. Our systems processed about 7.5 million problem reports from end users over the course of this incident. Never before have we such a large scale outage.

Tom Sanders Co-Founder Downdetector


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